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Business Systems Analyst

Pasadena, CA · Information Technology
JBA International is seeking the services of an experienced Business Systems Analyst for a Contract opportunity, to be based onsite in the greater Los Angeles area.  The project will be led by a Project Manager from our Clients Program Management Office (PMO). For questions or to apply direct email 

What you will be doing:
  • Work closely with a project team of representatives from the software vendor, client, and the IT department to support the implementation of a new Computer Aided Dispatch & Records Management System (CAD/RMS) for a local government agency
  • Participate in the planning, implementation, testing, and training phases associated with the implementation of commercial off-the-shelf systems 
  • Work independently to research and problem solve issues
  • Support Information Technology team in the deployment of the CAD/RMS
  • Work with business, IT and vendors to resolve routine to moderately-complex systems problems; troubleshoot system and application issues
  • Maintain, configure and customize applications, interfaces and reports
  • Plan and coordinate to deploy new code and configuration through the development, test and production lifecycle
  • Develop and maintain technical and user documentation as needed
  • Provide user support and training as needed
Qualifications you should have:
  • 5+ years of experience in systems analysis and application development
  • 5+ years of experience as a data developer and reports writer
  • Experienced in implementing business requirements/rules through customization, configuration, and setup
  • General understanding of SQL Server 2012 (or higher) 
  • Bachelor's degree or its equivalent in computer science, computer engineering, information technology, or a closely related technical field
  • Computer-aided dispatch (CAD) system and Record Management System (RMS) experience is desirable
  • Previous experience working in government, law enforcement or logistics is highly desirable. 

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