Essential Functions
• This role requires hands on experience with nCino lending operations system, the expectation is for this position to be the subject matter expert for the LOS.
• Make recommendations based on product vision and market requirements, researched data, and business priorities.
• Recognize and propose changes in the workflow to maintain maximum efficiency and leverage synergies between Consumer, Mortgage and Collection departments.
• Elicit information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems.
• Collaborate with stakeholders and subject matter experts to document, communicate, validate, and refine necessary requirements and make recommendations.
• Serve as key resource for technology implementation projects.
• Assist business owner with business base development and RFP process (as applicable) during the project initiation phase.
• Serve as a liaison between business units and technology teams through which requirements flow.
• Assist in all phases of lending systems design, development, testing and support.
• Support the development of training and implementation material.
• Participate in the implementation and provide post-implementation support.
• Demonstrate compliance with all regulations for assigned job function and apply to designated job responsibilities. Keep up to date on regulation changes.
• Maintain the following assigned lending systems: Consumer Loan Origination System, Mortgage Loan Origination System and Collection Software.