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Personal Injury Claims Paralegal / Case Manager

Charlotte, North Carolina
Plaintiff's personal injury law firm is seeking an experienced Personal Injury Paralegal/Case Manager. This is an exciting opportunity for a Paralegal with experience handling personal injury cases. We are growing rapidly and adding new team members who will share our commitment to providing high standards of client service. We are looking for hard-working and motivated individuals who can handle a substantial amount of work and will thrive in a fast-paced environment.

  • Provide exceptional customer service by keeping clients informed as to the progress of their case
  • Obtain, review and organize damage information
  • Prepare settlement proposals/demand packages for attorney review and approval
  • Draft settlement calculations and agreements
  • Ensure the case is progressing forward in a timely manner
  • Perform various clerical duties such as scheduling appointments, providing information to clients, composing routine correspondence, reading/routing incoming mail
  • Minimum of 2-3 years' previous experience handling personal injury cases
  • Experience with Needles case management/document management software beneficial
  • Bilingual not required but a plus
  • Detail-oriented, able to multitask and have a professional demeanor
  • Excellent written/verbal communication skills and interpersonal skills
  • Ability to manage a high-volume caseload involving sensitive information
  • Able to have frequent and effective interactions with clients, medical providers, and insurance companies
  • Must have at least a high school diploma {or equivalent)

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