Software Quality Engineer L2
1 Job Summary

• The Software Quality Engineer (Level 2) will have a solid knowledge of quality assurance and database concepts and will work closely with the Systems Engineering team of developers and business stakeholders to document Quality Assurance test plans and execute tests.

2 Duties & Responsibilities

• Accurate and prompt entry of time for all estimated and actual work
• Adhere to company policies, procedures, best practices and standards
• Adhere to deadlines
• Aid in solving complex business problems
• Developing and executing QA test plans and scenarios
• Assist the project team with comprehensive level-of-effort estimates for all necessary changes and be accountable for completing the estimated work when applicable
• Collaborate with co-workers to achieve common goals
• Communicate (and listen) clearly, professionally, politely, and persuasively in all situations; respond well and in a reasonable, timely manner.
• Conforming with all applicable compliance and business standards
• Develop and execute test plans to validate code works as expected
• Develop basic database queries and perform analysis on results
• Ensure all work products are documented, stored, and managed according to company standards
• Ensure open communication flows in all directions
• Interpret and explain business, functional, and technical requirements for specified applications to developers, other quality assurance engineering resources, managers, business leads, and clients
• Learns and applies a fundamental understanding of key aspects of the business(es) supported
• Perform all work and activities with honesty and integrity
• Proactively escalate risks
• Proactively seek, identify, and collaborate on innovative solutions.
• Respond timely to all production support requests
• Review and analyze detailed functional specifications of business systems and user needs, including workflow, program functions, and steps required to develop QA test plans and test cases
• Troubleshoot, analyze, and debug issues
• Perform other duties as assigned

3 Competencies

• Able to collaborate and work in a team environment; practices the principle of team over individual
• Able to handle competing priorities across own assignments
• Continually strives to improve products and services
• Demonstrated ability to quickly learn and apply new technologies
• Demonstrates appropriate judgment
• Self-motivated to learn new practices, processes, skills, tools, and knowledge that align with company priorities and/or future opportunities
• Shows initiative and resourcefulness ("can do" attitude)
• Strong analytical and problem-solving skills
• Strong interpersonal and communication skills
• Works with a sense of urgency without sacrificing attention to detail

4 Qualifications & Requirements

• Bachelor's degree in any discipline required
• Demonstrated complex database query skills
• Demonstrated experience of high-quality delivery in a Quality Engineer role for multiple projects
• Experienced in software development lifecycle methodologies, such as agile or waterfall