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Mortgage Opener

Chatsworth, California
Description
CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience with innovative programs, streamlined processes, and a commitment to speed and precision. As we grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments.


The Mortgage Opener is responsible for initiating the mortgage loan file once a loan application is submitted. This position plays a critical role in preparing loan files for processing by collecting, reviewing, and organizing all required initial documentation. The ideal candidate is detail-oriented, organized, and able to thrive in a fast-paced, deadline-driven environment.


Key Responsibilities
  •  Initial Loan Package Review.
  • Review incoming credit packages and loan application files for completeness and accuracy.
  • Ensure all required documents are included per loan program guidelines (Non-QM, Alternative Documentation, Conventional, FHA).
  • Identify any missing or incomplete documentation.
  • Confirm that all sections of the Uniform Residential Loan Application (URLA/1003) are properly completed.
  • Validate borrower data including personal information, loan purpose, property details, and employment history.
  • Verify that the appropriate income documentation (e.g., pay stubs, W-2s, tax returns, self-employment documentation) is present according to loan program requirements.
  • Communicate professionally and proactively with mortgage brokers, loan officers and processors to request and follow up on missing or incomplete items.
  • Track and document communications regarding outstanding documentation.
  • File Preparation for Underwriting.
  • Organize and prepare complete loan files for submission to underwriting.
  • Confirm that all required documents are uploaded into the loan origination system (LOS) in the correct format and order.
  • Prioritize workload to meet internal deadlines and posted service level agreements (SLAs).
  • Accurately update loan statuses and document receipt in LOS and/or tracking systems.
  • Maintain detailed and organized records of loan file contents and communications.  
Requirements
  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • 1+ years of experience in mortgage, banking, or financial services preferred.
  • Strong attention to detail and organizational skills.
  • Excellent written and verbal communication.
  • Ability to manage multiple tasks and deadlines.
  • Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with loan origination systems (e.g., Encompass, Calyx, etc.).
  • Knowledge of mortgage loan documents and compliance guidelines a plus.
 
Why Join CAKE Mortgage?
  • Be part of a fast-growing company changing the game in Non-QM
  • Competitive compensation and performance-based bonuses
  • Collaborative and entrepreneurial culture
  • Opportunities for career advancement and innovation

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