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Content Strategy Specialist

Dallas, Texas
Contact Strategy Specialist duties and responsibilities
Contact Strategy Specialist daily duties focus primarily on homeowner outreach to share benefits of a new home loan, gather information and or transfer prospective borrowers to licensed loan originators. The duties and responsibilities for a Contact Strategy Specialist are:
  • Contact prospective clients via outbound call efforts
  • Explain benefits, timelines, company history and reputation
  • Gather customer information
  • Transfer prospective clients to a licensed loan originator
  • Keep track of customers that have been contacted and those who do not want to be contacted in the future
  • Following up on previous calls to complete the information gathering process
  • Maintaining records of customer contacts and data within company CRM
  • Completing customer surveys
  • Follow all Federal and State Compliance laws and regulations
Contact Strategy Specialist Job Description Examples
Contact Strategy Specialist
Full Time Permanent Positions Available
-Our agents make a bonus on every transfer!
-Competitive hourly Rate!
Qualified individuals must have:
· Microsoft Office Experience
· Strong phone skills and presence
· Sales, Collections and or Customer service experience preferred
· Self-Motivated
· Pride in Quality of Work / Positive Attitude

We will provide you with:
· Company training
· Safe / Clean office environment
· Benefits / 401K
· Career Path

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