Senior Project Manager L4
1 Job Summary
- The Senior Project Manager (Level 4) is previously experienced and responsible for the management of key client projects, including the coordination and completion of projects on time within budget and scope. They set deadlines, assign responsibilities, and monitor and summarize all project progress.
2 Duties & Responsibilities
- Accurate and prompt entry of time for all estimated and actual work
- Adhere to company policies, procedures, best practices and standards
- Adhere to deadlines
- Aid in solving complex business problems
- Assist the project team with comprehensive level-of-effort estimates for all necessary changes and be accountable for completing the estimated work when applicable
- Challenge conventional practices in a collaborative fashion
- Collaborate with co-workers to achieve common goals
- Communicate (and listen) clearly, professionally, politely, and persuasively in all situations; respond well and in a reasonable, timely manner.
- Conforming with all applicable compliance and business standards
- Considers cost and resource efficiency in performance of all job responsibilities
- Define standards based upon best practices
- Design solutions for high complexity projects
- Develop and deliver training as appropriate
- Ensure all work products are documented, stored, and managed according to company standards
- Ensure open communication flows in all directions
- Ensure that those providing the most value to the organization are recognized and rewarded appropriately.
- Ensure the team adheres to deadlines and proactively mitigates risks
- Ensuring adherence to compliance and business standards
- Identifies inefficiencies (including costs) and takes steps to reduce or eliminate them
- Independently solves complex problems
- Initiates process/technology improvements
- Lead, innovate, and implement ideas to support growth/scale
- Lead, mentor, and support staff to achieve initiatives
- Learns and applies a fundamental understanding of key aspects of the business(es) supported
- Manage staffing, provide structure and opportunities for career growth
- Mentor, guide, and lead others
- Participate in staff recruiting efforts
- Participates and assists in business development opportunities as requested
- Partner with business and/or Sales to drive revenue growth
- Perform all work and activities with honesty and integrity
- Perform other duties as assigned
- Proactively mitigate risks
- Proactively seek, identify, and collaborate on innovative solutions.
- Set the direction of the team as it evolves to meet the needs of a project
- Troubleshoot, analyze, and debug issues
- Uses budgeting concepts in managing resources (team staff, infrastructure, tools, etc.)
3 Competencies
- Able to collaborate and work in a team environment; practices the principle of team over individual
- Able to handle ambiguous situations
- Able to handle competing priorities across team assignments
- Continually strives to improve products and services
- Demonstrates appropriate judgment
- Excellent analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Self-motivated to learn new practices, processes, skills, tools, and knowledge that align with company priorities and/or future opportunities
- Shows initiative and resourcefulness ("can do" attitude)
- Works with a sense of urgency without sacrificing attention to detail
4 Qualifications & Requirements
- Bachelor's degree in any discipline required
- Demonstrated mentoring and leadership skills
- Prior experience in managing multiple successful project implementations over the full lifecycle in a project manager role where at least two projects were complex and large.