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Intake Specialist

Torrance, CA
• Initial contact with potential client immediately after receiving
• Relentless follow up with all incoming leads through a variety of communication methods (email, text, phone, etc.)
• Complete thorough intake process with potential clients
• Vet incoming leads to determine if they are viable cases
• Log all communication attempts to leads
• Walk potential clients through the claims process/what to expect
• Walk potential clients through new client documents (retainer, HIPAA, etc.)
• Sign and retain new clients
• Establish client’s case file in CASEpeer
• Schedule attorney-client consultations, as needed
• Facilitate introduction between client and case manager upon signing the case
• Generate weekly status reports for management
• Assist case managers with admin tasks for opening claims

• Benefits: Health insurance, paid vacation, monthly office events/outings, paid holidays, 401K, casual atmosphere

Pay: $20.00 - $24.00 per hour
• 401(k)

 We are hiring an experienced and compassionate intake specialist to join our growing personal injury department. As the first point of contact a potential client has with our office, it’s important that the candidate has a strong passion for helping injured individuals and is warm, empathetic, and friendly. The individual must also be business-development and sales oriented as the large bulk of the position includes following up with potential clients and signing up cases

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