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Director of Mortgage Underwriting

Brea, CA
The Director will be working on-site and will oversee the Wholesale Regional Underwriting Managers and Underwriters, as well as work closely with Operations, Sales, Product Development, Funding, IT, Training, Human Resources, Post Closing, and Credit Quality.
Essential Job Functions:
  • Oversee the duties of Underwriting Managers
  • Travel to Company offices on a regular basis to meet with underwriting staff as well as operational staff
  • Identify training needs within existing staff and utilize appropriate measures to improve by taking advantage of resources available
  • Work in conjunction with Product Development; RUMs; NRP leadership and IT in building a uniform best practices to be utilized in the division for all facets of the loan transaction
  • Work with Company leadership in boarding, training, and retaining any future acquisitions, as applicable
  • Maintain the pulse of the National pipeline and utilize load balancing to help meet turn times
  • Identify staffing needs and management needs within the division and work with recruiting and HR to identify and hire qualified candidates
  • Assist with 2nd level/3rd level reviews when needed
  • Respond timely to exception requests, using sound judgment to ensure exceptions are within agency and/or investor guidelines
  • Respond timely to audit reports from Credit Quality working with RUMs to cure issues as well as educate staff on deficiencies
  • Respond timely to emails from manager's and/or their direct report and sales
  • Provide feedback to direct reports as needed whether positive or constructive criticism
  • Work with IT for specific projects tied to the underwriting department to ensure smooth file flow
  • Work with Vice President in developing, managing and directing underwriting/operational strategies and objectives to ensure achievement of our goal to deliver high quality loan decisions
  • To be Partners with Production Sales and Operations to promote and achieve the highest level of customer service
  • To be Partners with Compliance, Risk management, Quality Control and Underwriting Managers, to ensure alignment and achievement of risk profile and goals
  • Any additional duties deemed necessary from time to time, by request of the Vice President, Senior Vice President, or Chief Credit Officer
  • Other Related Duties: Performs other related duties as assigned.
  • Ability to function in an ever-changing environment and work across all business channels in Underwriting (Retail/CC/Wholesale) as needed
Supervisory Responsibilities
  • Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Required Qualifications
  • A minimum of 10 years of mortgage underwriting experience is required
  • ​A minimum of 5 years mortgage management experience
  • DE required and LAPP/SAR highly preferred
  • Strong knowledge of Company/Company guidelines and AUS
  • Strong knowledge of FHA/VA guidelines and AUS
  • Strong knowledge of State and Federal laws pertaining to the mortgage banking industry (i.e. RESPA, TILA, ECOA, etc.)
  • Ability to perform mathematical calculations with speed and accuracy
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
  • Strong communication skills, both verbal and written, are necessary
  • Excellent customer service skills with strong attention to detail
  • Time Management skills and the ability to prioritize workload based on department SLA’s and member needs

Please send resumes directly to anton.tilgren@jba.com for immediate consideration

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