• Review and draft settlement documents to be presented to Workers’ Compensation Appeals
Board
• Review and analyze file to request required or necessary supporting documents from clients
and/or applicant’s counsel
• Strategize and create plan of action to move cases forward to resolution
• Advise clients of settlement guidelines, plan of action, and file status
• Negotiate settlements
• Provide excellent customer service to clients via email and phone
• Communicate with clients, applicants, applicant’s attorney, and internal departments
Skills/Qualifications:
• Excellent verbal and written communication skills
• Ability to analyze information and make recommendations
• Strong reading comprehension skills
• Ability to problem solve and think outside the box
• Strong attention to detail, while working with a sense of urgency
• Ability to understand legal and medical terminology a plus
• Strong mathematical skills to calculate ratings
• Ability to interact professionally and timely, both internally and externally
• Strong computer skills including Microsoft Office suite
• A1- Law Case Management Software and EAMS a plus