Position: Program Coordinator (medical)
Location: Los Angeles, CA
Duration: 3 months contract with possible hire
The Program Coordinator provides patient-families with a positive experience at the Client by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures, collection of patient co-pay or deductibles, scheduling and verifying patient appointments. Completes financial clearance and authorization duties, serves as the administrative support for assigned providers. Works closely with assigned providers to ensure follow up care is completed. Assists with creation and review of divisional performance reports and metrics.
Minimum Education: High school diploma or GED required.
Minimum Experience: One year experience in medical front office setting, 3+ years in medical office setting preferred.
Bilingual English/Spanish is preferred.
Excellent telephone manner and ability to deal effectively with the public.
Demonstrates strong critical thinking and problem solving skills.
Experience in authorization submission/processing preferred
Client Services Manager
JBA International, LLC
1192 N. Lake Avenue, Pasadena, CA 91104