Salesforce Business Analyst (Los Angeles)

Location: Los Angeles, CA, United States
Date Posted: 12-03-2018
Position: Salesforce Business Analyst 
Location: Los Angeles, CA (90066)

If interested, please email your resume to for immediate consideration.

Required Experience:
  • 3+ years of experience with Salesforce administration and/or development.
  • Experience with mature release management processes.
  • Experience working in a fast-paced environment with rapidly evolving business needs.
  • Extensive experience with Process Builder and Flow.
  • Understanding of data management and database concepts.
  • Experience using Salesforce data tools (Data Loader, Excel Connector, etc.)
  • Zuora, Five9/Twilio, Service Cloud, Marketing Cloud experience is a plus.
  • Experience with Salesforce Lightning is required.
  • Administrator or Developer certifications are a plus.
  • Operations experience is a plus (Sales Operations, Success Operations, Marketing Operations, Business Operations, Revenue Operations)
  • Bachelor's or Master’s degree in Business, Engineering, Computer Science or related field.
  • Develop a deep understanding of the people, process and technology that defines our business and leverage that knowledge to identify operational inefficiencies.
  • Partner with internal and external technology and business teams to define business processes and associated system requirements.
  • Represent Salesforce Administration in on-going, multi-phase implementations of additional Salesforce capabilities.
  • Perform ad hoc analysis and leverage data to validate and support all processes, system changes and Salesforce issues and updates.
  • Design, build, implement and support technical solutions to enable or transform key business processes.
  • Keep your finger on the pulse of the customer tech landscape and identify strategic investment opportunities.

Mary Avikians
Client Services Manager
JBA International, LLC
1192 N. Lake Avenue, Pasadena, CA  91104
Direct: 626-204-6914
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