Manager - Systems Engineering (Infrastructure)

Location: Los Angeles, California, United States
Date Posted: 10-05-2018
Position :  Manager - Systems Engineering 
Location: Los Angeles, CA
Duration: full-time direct hire

If interested, please email your resume to for immediate consideration.
Required Experience:
10 years of successful experience in the following areas:
  •  Design and development experience with the infrastructure system environment, implementation and architecture
  •  Managing a group of engineers, technicians (8 or more), and analysts to achieve performance goals and to demonstrate the organization’s cultural values
  •  Implementing technology processes that improve technology service performance and outcomes, e.g. – system monitoring, performance management, capacity management, utilization management, incident and problem management, root case analysis, product selection
  • Developing detailed design specifications, test plans, employee performance and development plans, operating and capital budgets
  • In supplier management and contract negotiation
  • Bachelor's degree in Computer Sciences, Business or combination of experience and study is desirable. Will consider excellent qualifications in lieu of Degree
  • ITIL v3 Foundations required
  • PMP and CISSP are highly desirable
  • Technical certifications such as MCSE a plus
Required Skills: 
  • Working knowledge of: Citrix XenApp, XenDesktop, and XenServer, Windows desktop operating systems, Active Directory, Exchange, the Apple family of mobile devices including iPhone, iPad and IOS.
  • Excellent experience to design, develop, and manage systems that can meet a 99.99% uptime requirement
  • Strong ability to lead troubleshooting of critical system issues to a timely resolution with subsequent root cause analysis
  • Excellent knowledge of Microsoft Windows applications including Excel, Access, and Word
  • Ability to lead and deliver projects on schedule, scope, and budget while communicating risks to stakeholders
  • Extensive knowledge of networks, integration protocols, server administration, and databases
  • Demonstrated ability to coach, mentor, and develop employees to achieve higher performance standards and greater value to the organization
  • Excellent verbal and written communications skills.
  • Takes initiative and able to collaborate in a fast-paced deadline driven environment with multiple priorities
Key Management Activities include: Responsible for managing the programming, administration and support activities for infrastructure systems and has a high level understanding of Desktop Engineering, Citrix Engineering and Mobile Device Engineering. Accountable for infrastructure systems selection and development and continued maintenance of such systems to improve efficiencies.

Mary Avikians
Client Services Manager
JBA International, LLC
1192 N. Lake Avenue, Pasadena, CA  91104
Direct: 626-204-6914
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